How Media Markt manages their infrastructure with Remotik
Media Markt is a multinational German retail chain selling consumer electronics in over 1,000 stores throughout Europe.
Security and Business Continuity
Security and business continuity are of the utmost importance for Media Markt. With over fifty stores across the Netherlands Media Markt security personal are on a constant watch to keep stores save for visitors and prohibit products from being stolen.
Beginning early 2019 after a rigorous tender Media Markt offered DVRS based in Velp the service and maintenance contract for all its stores. With DVRS as their new supplier Media Markt got back in full control of their hardware and software used by its security staff.
Since the effortless implementation of Remotik six years ago there is a much better understanding of SLA and its results. Next to that a better awareness of what is happening on the systems in use by security staff adds to the loss prevention efforts and monitoring of the stores.